1.2 Non-Child Abuse/Neglect (CA/N) Referrals

Calls made to the Child Abuse/Neglect Hotline Unit (CANHU) do not always meet the statutory requirement of a CA/N Report.  Some of these calls fall into the Non-CA/N Referral category.

The following Non-CA/N Referrals will be accepted by the CANHU and alerted to the field:

• Any Newborn Crisis Assessment received on a child less than one year old (as defined in Section 2 Chapter 1 Subsection 3);
• Any Non-Caretaker (N) Referral (as defined in Section 2 Chapter1 Subsection 2 Sub Subsection 2);
• Any Non-CA/N Fatality Referral (as defined in Section 2 Chapter 1 Subsection 2 Sub Subsection 3);
• Preventative Services Referral (see Section 2 Chapter 1 Subsection 2 Sub Subsection 1).

It is understood that a Children’s Service Worker’s response to a referral may involve varied contacts and responses. These responses range from a single contact with the reporter to the actual removal of a child.  County staff will record and enter into the Family and Children’s Electronic System (FACES) all actions taken by the Children’s Service Worker. Supervisory consultation should be obtained as needed.

Actions taken by the Children’s Service Worker may include:

• Contact with the reporter, shared information;
• Call/contact with the family only;
• Home visit with the family;
• Call/contact with law enforcement/juvenile office;
• Contact with Bureau of Special Health Care Needs (BSHCN);
• Children’s Division (CD) linkage of family to community resources;
• Result in open FCS case;
• Result in formal CA/N report based on additional information received;
• Result in formal CA/N report due to safety threat to other household children who were not originally listed on referral;
• Collateral contact;
• Meeting with parent and child at hospital;
• Child taken into custody - placed in Alternative Care (safety issues);
• Child taken into custody - non-CA/N situation – parent is incapacitated due to illness or mental health concerns;
• Child placed in Alternative Care (beyond parental control); and
• Other (explain in comments).

Chapter Memoranda History: (prior to 1/31/07)

 CD04-01, CD04-97, CD05-35, CD05-40, CD05-50, CD05-68, CD05-72, CD06-34, CD10-77

Memoranda History: