Employment Program

Project Xcel Overview

Announcing a new foster care exit planning option for young adults who don’t think college or training programs are for them, but still want to get ahead in life. Project Xcel prepares them for jobs with a future and helps them discover their potential and paths for success.

Project Xcel is a professional training program designed specifically for young people aging out of foster care to introduce them to meaningful careers with opportunities for advancement in six occupational fields including: hotel/resort desk clerks, receptionist/information clerks, customer service representative, retail salesperson, cashier, host/hostess.

There are daily sessions over a 10 week period in which career-seekers will learn essential universal skills that build on a strong foundation for longevity and career advancement including, interpersonal and business communications, problem-solving, conflict resolution, critical thinking, teamwork, effective customer assistance, diversity, and service excellence. It also prepares career-seekers to earn employer recognized certificates including the National Career Readiness Certificate (NCRC) offered by ACT, the National Retail Federation’s National Professional Certification in Customer Service, and the Internet and Computing Core Certification (IC3).

Project Xcel is partnered with companies who have a large workforce of service employees and are committed to continuous employee learning and development. Upon completion of the program, Project Xcel represents the participant and provides a professional referral to these partner companies to ensure a successful employment match. Trained community career coaches follow participants in the first 6-12 months of employment to ensure they are on a career track—not just “in a job” and work with the employer to identify the participant’s strengths and prevent or trouble shoot any problem or concerns. Coaches will also ensure the employer initiates and implements a development plan with the new employee to measure education and development goals and objectives. The plan should also include opportunities for advancement within the company and beyond.

Project Xcel Career-seeker qualifications:

To learn more contact:
St. Louis: (314) 746-0872
Springfield: (417)447-3515