1142.060.00 TERMINATING A CLAIM

IM-#142 December 2, 2005

Terminating a claim in CARS reduces the balance owed to zero. A claim may be terminated by the system or by staff.

The system terminates claims monthly if

A claim is terminated for the following reasons by staff:

NOTE: Unable to locate a case record is NOT a reason to terminate a claim.

For instructions see CARS User Guide TERMINATING OR CLOSING A CLAIM.

1142.065.00 Closing A Claim

IM-#142 December 2, 2005

A claim is closed by the system if the claim is paid in full.

Division of Legal Services (DLS) and Food Stamp Program and Policy Unit staff will close a claim for the following reasons.

County staff cannot close a claim. Refer to policy regarding Terminating a Claim.

For instructions see CARS User Guide TERMINATING OR CLOSING A CLAIM.