The Food Stamp Manual section discussing food stamp benefit replacements has been revised. The revision includes clarification of policy and adding procedures to the manual. The following items were clarified or added.
- A request is considered timely if the loss of benefits or food is reported within 10 days of the loss and the IM-110 or IM-113 form is completed within 10 days of the report of the loss.
- The number of replacement is limited to two replacements in a six month period for loss of food stamp benefits. There is no limit on the number of replacements for loss of food due to an EU misfortune.
- An IM-112 Action Taken on Your Food Stamp Case form is sent by the county office upon decision of the approval or denial of the IM-110 or IM-113 forms.
- Staff must determine the loss of food destroyed was due to an EU misfortune or disaster, such as, but not limited to, a fire, flood, tornado, or other devastating event beyond the EU’s control (failure to pay a utility bill causing loss of power is not beyond the EU’s control). Loss of food can be verified through collateral contact, media reports, a home visit, or documentation from a community agency, including, but not limited to, the fire department or the Red Cross.
- To determine the amount of benefits to replace, ask the EU what amount was lost. If eligible for a replacement, issue the amount lost not to exceed one month’s allotment. If the issuance to be replaced includes restored benefits, replace the entire benefit amount, if appropriate.
- Review this memorandum with appropriate staff.