MEMORANDUM

2009 Memorandums

IM-#53      07/21/09

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
P.O. BOX 2320
JEFFERSON CITY, MISSOURI
TO:
ALL COUNTY OFFICES
FROM:
ALYSON CAMPBELL, DIRECTOR
SUBJECT:
HOUSEHOLD’s REVIEW OF FOOD STAMP INFORMATION IN AUTOMATED SYSTEMS

DISCUSSION:

Effective immediately, at every application for Food Stamp benefits, the eligibility specialist must:

An FA-102 Interview Summary must be reviewed and printed at every interview, whether in person, or by telephone.

In Person

Print the FA-102 Interview Summary and review with the applicant before obtaining his/her signature.  Give him/her a copy of the summary and keep the signed original for the agency’s records.

Telephone

Mail two copies of the FA-102 Interview Summary to the applicant, one for signature and one for his/her records.  If the summary is returned, file the form in the case record. If the summary is not returned, no action is taken.

Comments should be made in EUMEMROL noting the date the summary was provided to the applicant.

NECESSARY ACTION:

KSO

2009 Memorandums