MEMORANDUM

2009 Memorandums

IM-#62      08/28/09

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
P.O. BOX 2320
JEFFERSON CITY, MISSOURI
TO:
ALL COUNTY OFFICES
FROM:
ALYSON CAMPBELL, DIRECTOR
SUBJECT:
OCTOBER BENEFIT ADJUSTMENT
FOOD STAMP MANUAL REVISION #28
1105.015.00
1115.035.05
1115.035.25
1130.099.00 APPENDIX A
FOOD STAMP BASIS OF ISSUANCE TABLES

DISCUSSION:

The weekend of August 29, 2009, the October Food Stamp mass adjustment will occur. This memorandum addresses the following issues related to the mass adjustment:

Increased Allotments, Maximums, and Deductions

The following changes will be made during the mass adjustment:

Update Process

The Food Stamp Budget Summary (FM4A) screen and the Worker Initiated Budget Calculation Area - WIBCA (FMXN) are updated with the new amounts for October 2009 budgets effective August 29, 2009. While the updates are being completed, FAMIS will be in inquiry mode only and no actions can be taken until August 31, 2009.

After the eligibility determination is run during the mass adjustment, the following actions on active Food Stamp cases may be displayed in FAMIS, depending on the action taken during the mass adjustment:

The reason field on the Action Authorization (FM3H) screen displays TUA - Table Update Adjustments (system) for the mass adjustment. To inquire why an action is taken, on the EU Action Log (FM40), select the action, and press F17=INQAUTH. The Action Authorization (FM3H) screen appears. Press F19=REASON. The reason code and the code description appear. After payroll closing on September 18, 2009, the Payment History (FM5F) screen displays the appropriate allotment for each EU.

Decrease Benefits or Case Closings

Some EUs receive adverse actions to decrease benefits or close the EU after the mass adjustment. This happens if the EU is subject to simplified reporting and there are disregarded changes in FAMIS. As the mass adjustment is considered a change that must be acted on, and all cases are required to be adjusted to accurately reflect deductions and benefit amounts, all information known to FAMIS at the time of the mass adjustment is used to determine eligibility. There will be no 10 day waiting period prior to authorization of the adverse action, as this is a change that must not be disregarded.

An FA-510 Adverse Action notice will be sent to the EU notifying them of the proposed reduction or closing action.

Conflict of Actions

FAMIS adjusts active Food Stamp cases during the mass adjustment even if the case has a pending adverse action. If there is a pending adverse action when the mass adjustment is completed, there is a conflict of actions. The eligibility specialist receives the alert "Adverse Action Needs Resolving". Void the adverse action and process the mass adjustment adverse action following these steps:

Refer to FAMIS user guide Changing an Adverse Action Status for instructions.

Cases Not Adjusted

Some cases cannot be adjusted during the mass adjustment. The cases are either pending applications or pending changes that require the eligibility specialist to take an action. When the eligibility specialist completes the appropriate action, the case will be automatically adjusted.

FAMIS sets Food-Stamp-only EUs in recertification application controlled flow to RTA status on the EU Action Log (FM40). However, FAMIS does not authorize these actions. The eligibility specialist must complete the controlled flow and authorize actions during the normal process.

If an application is pending in the controlled flow for Temporary Assistance or Child Care, FAMIS sets the Food Stamp action to RTA status on the EU Action Log (FM40). FAMIS does not authorize these actions during the mass adjustment. When the eligibility specialist completes the controlled flow, the correct determination is made for Food Stamp benefits.

If the MA case is in the controlled flow including the conversion controlled flow, the active Food Stamp case is adjusted.

EXAMPLE: The Income Amount (FMX3) screen has a blank verification code for income.

During the mass adjustment, FAMIS sets the status to PEN (Pending) for the case until the eligibility specialist enters an acceptable form of verification. The eligibility specialist receives the alert "Action Not Authorized".

If no action is taken by the eligibility specialist, FAMIS will send an FA-510 Adverse Action notice to reduce or close as appropriate, as the unacceptable or blank verification code has not been resolved. Take the following actions to correct these cases.

Notices

All EUs with an allotment that increases are sent an FA-150 Action Notice. The notices are dated September 17, 2009 to allow for mail processing. The notice informs EUs of the following:

EUs with cases that have an allotment decrease without previously disregarded actions will receive an FA-150 Action Notice. The notices are dated September 17, 2009 to allow for mail processing. The notice informs the EUs of the following:

EUs with cases that are closing or with an allotment decrease that had a previously disregarded action will receive an FA-510 Adverse Action notice dated August 31, 2009, for changes effective for October 2009. The notice informs EUs of the following:

Staff may view the notices on the Document Queue (FMVM) screen.

Manual Revisions

The Food Stamp Manual is revised online. The revisions include:

The following charts are revised on the Intranet:

IM-4FS Eat for Health

The IM-4FS Eat for Health pamphlet is being revised to reflect the October 2009 changes. An initial distribution will be sent to the county offices. Upon receipt, destroy/recycle all versions of the pamphlet with a revision date prior to 09/09. The pamphlet will be available in the Forms Manual on the Intranet. The revised pamphlet will also be available on the Internet for individuals who access the site to read about the Food Stamp Program.

NECESSARY ACTION:

JM/SW/CS


2009 Memorandums