MEMORANDUM

2009 Memorandums

IM-#66      09/03/09

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
P.O. BOX 2320
JEFFERSON CITY, MISSOURI
TO:
ALL COUNTY OFFICES
FROM:
ALYSON CAMPBELL, DIRECTOR
SUBJECT:
ADULT MO HEALTHNET FAMIS TRAINING PLAN

DISCUSSION:

The FAMIS Implementation and Training Team (FIAT) has finalized the training plan for the Adult MO HealthNet phase of FAMIS Implementation. This memorandum provides information regarding the plan.

The new FAMIS screens relating to Adult MO HealthNet (ADM) will be available in FAPC on October 10, 2009. Three pilots will be involved in Adult MO HealthNet Implementation. These are:

After the pilots are completed, the rollout to all other counties will begin. To view the rollout map for this phase of FAMIS Implementation, click here.

TRAINING APPROACH:

Training activities are divided into three phases.

To view a printable copy of the complete MO HealthNet for Adults FAMIS Implementation Training Plan, click here.

COURSE CATALOG:

Due to the number of programs involved in this phase of FAMIS Implementation and because not all county office staff work with every program, the FAMIS Implementation and Training team developed the MHA Training Plan taking into consideration the specialization of workloads in various counties. Consequently, the training plan provides for separate online courses to cover the Vendor/ SNC/HCB programs as well as the SAB/BP programs. The focus of the one day of classroom training for front-line staff will be the following programs: Non-spend down, spend down, QMB, SLMB, and Ticket to Work. Staff members who work with the Vendor/SNC/HCB and the SAB/BP programs will receive instruction on those programs through online courses.

The complete course catalog for the MO HealthNet for Adults phase of FAMIS Implementation may be obtained by clicking here.

SUPERVISOR TRAINING:

Front-line supervisors will play an important role in the successful integration of the adult programs into FAMIS. To prepare supervisors for this role, the IM Training and Development Unit will offer 10 hours of classroom training for all front-line supervisors who work with the Adult programs. Training sessions for supervisors will occur prior to classroom training for eligibility specialist staff.

Topics covered in supervisor training include:

Supervisor training (Course Name: MO HealthNet for Adults Implementation Supervisor Training; Course Code: FS000090) is required for all front-line supervisors who supervise staff members who work with the adult programs. Program managers and county managers may also attend these sessions.

Appendix C of the MO HealthNet for Adults FAMIS Implementation Training Plan provides dates and locations of classroom training sessions for supervisors/managers. Access the Employee Learning Center to register for a class.

CASE REVIEW SYSTEMS TRAINING:

In conjunction with each MO HealthNet for Adults Implementation Supervisor Training session, the IM Training and Development Unit will offer six hours of Case Review Systems Training, course code FS000096. All supervisors and managers who attend supervisor training should enroll in the corresponding Case Review Systems Training session, which will begin immediately following the conclusion of supervisor training. Time frames for MO HealthNet for Adults Implementation Supervisor Training and Case Review Systems Training are:

NECESSARY ACTION:

AC/KH

ATTACHMENTS:


2009 Memorandums