MEMORANDUM

2010 Memorandums

IM-#58      09/02/10

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
P.O. BOX 2320
JEFFERSON CITY, MISSOURI
TO:
ALL COUNTY OFFICES
FROM:
ALYSON CAMPBELL, DIRECTOR
SUBJECT:
OCTOBER FOOD STAMP MASS ADJUSTMENT
FOOD STAMP MANUAL REVISION #18
1115.035.05
1115.035.25

DISCUSSION:

The weekend of September 11, 2010, the October Food Stamp mass adjustment will occur. This memorandum addresses the following issues related to the mass adjustment:

Increased Allotments, Maximums, and Deductions

The following changes will be made during the mass adjustment:

The standard deduction remains the same for EUs with four or more members and there is no change in allotments or income amounts.

Update Process

The Food Stamp Budget Summary (FM4A) screen and the Worker Initiated Budget Calculation Area - WIBCA (FMXN) are updated with the new amounts for October 2010 budgets effective September 11, 2010. While the updates are being completed, FAMIS is unavailable and no actions can be taken until September 13, 2010.

After the eligibility determination is run during the mass adjustment, the following actions on active Food Stamp cases may be displayed in FAMIS, depending on the action taken during the mass adjustment:

The reason field on the Action Authorization (FM3H) screen displays TUA - Table Update Adjustments (system) for the mass adjustment. To inquire why an action is taken, on the EU Action Log (FM40), select the action, and press F17=INQAUTH. The Action Authorization (FM3H) screen appears. Press F19=REASON. The reason code and the code description appear. After payroll closing on September 24, 2010, the Payment History (FM5F) screen displays the appropriate allotment for each EU.

Decreased Benefits or Case Closings

EUs receive an FA-510 adverse action notice to decrease benefits or close the EU after the mass adjustment. This happens if there are disregarded changes in FAMIS. EUs with cases that have an allotment decrease without previously disregarded actions will receive a FA-150 action notice. The mass adjustment is considered a change that must be acted on, and all cases are required to be adjusted to accurately reflect deductions and benefit amounts, all information known to FAMIS at the time of the mass adjustment is used to determine eligibility. There will be no 10-day waiting period prior to authorization of the adverse action. This is a change that is not disregarded.

Conflict of Actions

FAMIS adjusts active Food Stamp cases during the mass adjustment even if the case has a pending adverse action. If there is a pending adverse action when the mass adjustment is completed, there is a conflict of actions. The eligibility specialist receives the alert "Adverse Action Needs Resolving". Void the adverse action and process the mass adjustment adverse action following these steps:

Refer to FAMIS user guide Changing An Adverse Action Status for instructions.

Cases Not Adjusted

Some cases cannot be adjusted during the mass adjustment. The cases are either pending applications or pending changes that require the eligibility specialist to take an action. When the eligibility specialist completes the appropriate action, the case will be automatically adjusted.

Notices

All EUs with an allotment that increases are sent an FA-150 Action Notice. The notices are dated September 30, 2010 to allow for mail processing. The notice informs EUs of the following:

EUs with cases that have an allotment decrease without previously disregarded actions will receive an FA-150 Action Notice. The notices are dated September 20, 2010 to allow for mail processing. The notice informs the EUs of the following:

EUs with cases that are closing or with an allotment decrease that had a previously disregarded action will receive an FA-510 Adverse Action notice dated September 13, 2010, for changes effective for October 2010. The notice informs EUs of the following:

Staff may view the notices on the Document Queue (FMVM) screen.

Fair Hearing Requests

If the EU requests a fair hearing for the Food Stamp Program, fax the request to the Hearings Unit the same day. It is important to send all Agency evidence to the Hearings Unit as soon as possible. All available evidence should be sent to the Hearing Unit with the original request for hearing within 24 hours. Do not wait until a few days before the hearing to send the evidence.

For a request for fair hearing due to the mass adjustment, evidence may include, but is not limited to, these items:

NOTE: If taking actions on cumulative changes, it is necessary to include notices and budgets from previous actions.

Provide a copy of the evidence to the EU asking for the hearing, and their legal representative, and schedule a pre-hearing conference. If the EU designates an attorney or authorized representative for the hearing, send a copy of all notices and evidence for the hearing to the EU and the designated individual.

Please note that if verification of child support income was from a MACSS screen, the verification to support this should be requested from child support staff for the hearing. They can give you a print-out that contains the same information you viewed that can be presented as evidence. If you cannot get this information, contact Food Stamp Program and Policy Unit for assistance. Do not go to hearing and state that the verification cannot be supplied because the screen cannot be printed, as the Agency has access to this information.

Manual Revisions

The Food Stamp Manual is revised online. The revisions include:

The following charts are revised on the Intranet:

NECESSARY ACTION:

JM/KSO/CS


2010 Memorandums