• You must be eligible for MO HealthNet on each day you get health care. You must pay for any medical care you get after MO HealthNet coverage ends.
  • If you are in a MO HealthNet Managed Care health plan, you must go to your Primary Care Provider (PCP) or a MO HealthNet Managed Care health plan provider.
  • If you are not in a MO HealthNet Managed Care health plan, you may go to any doctor (M.D. or D.O.), hospital, or other approved provider who takes MO HealthNet.
  • Private health insurance may pay for some care before the state or MO HealthNet Managed Care health plan pays.
  • You must show your MO HealthNet ID card each time you get the care. You must also show your MO HealthNet Managed Care health plan card if you are in a MO HealthNet Managed Care health plan.
  • It is against the law to lend or sell your MO HealthNet ID card or MO HealthNet Managed Care health plan card to someone else.
  • You will only get a new MO HealthNet ID card or MO HealthNet Managed Care health plan card if someone steals your card or you lose or destroy it by accident. Call your Eligibility Specialist if you need a new MO HealthNet ID card, or call the MO HealthNet Managed Care health plan for a new health plan card.
  • Keep your card(s) in a handy place. Tell someone where you keep the card so they can find it in an emergency.
  • Providers cannot bill you for covered services. They can bill you if you agree to be a private pay patient and say so in writing. They can bill you for services not covered.
  • If you get money because of an accident you must pay back for the care paid for you.