Why would I ask for a hearing?
You can ask for a hearing if you think the Family Support Division (FSD) took a wrong action when you applied for, or got benefits from, an assistance program. A hearing will give you the chance to tell your side of the story. You will find out about the action when FSD mails you an Action Notice about your SNAP, MO HealthNet, Child Care, or Temporary Assistance benefits.
Here are some actions FSD might have taken that would cause you to ask for a hearing:
- When you applied for a benefit
- FSD determined that you didn't qualify for that benefit, but you think you did
- FSD refused to accept your application
- FSD did not act on your application within the program's timeframes
- While receiving a benefit
- FSD lowered or stopped your benefits and you think their decision was wrong
- You disagree with a benefit amount or with information FSD used to determine your benefit amount
When should I ask for a hearing?
You have 90 days from the date shown on your Action Notice to ask for a hearing.
IMPORTANT: If you would like your benefits to continue while your hearing is pending, you must request a hearing within 10 days from the date shown on the Action Notice you got in the mail.
How do I ask for a hearing?
To ask for a hearing, complete a Hearing Request and submit it and supporting documents by:
- E-Mail: IMHearings.FSD@dss.mo.gov
- Fax: 573-526-4554
- Mail: Family Support Division, PO Box 2700, Jefferson City, MO 65102
- In-Person: Find your local FSD Resource Center
Once your form is processed, the Administrative Hearings Unit will mail you a written notice showing the date and time of your hearing, as well as how to participate.
Questions?
To learn more about how to prepare for, or what will happen at your hearing you can:
- Visit: Know Your Rights or Information about Hearings
- Call: 855-FSD-INFO (855-373-4636)