Chapter 26 - Exceptions to Policy

RSB may allow exceptions to policies and limitations stated in this document and the Vocational Rehabilitation Administrative Rule. 

(A) In order to request an exception to a policy or procedure stated in this manual or the Administrative Rule, the rehabilitation counselor should:

1. Cite the appropriate authority from the VR Administrative Rule or this manual that forms the limitation or policy.

2. Document the vocationally relevant need for whatever exception is being requested (equipment or service) and clearly state what is being requested as an exception.

3. Forward the documents containing the information in (1) and (2) above to the District Supervisor for review.  Following the review, the documents will be forwarded, with the District Supervisors recommendation, to the Supervisor of Field Operations at RSB State Office.

Note: For format of exception requests, see Exception Format. For a sample exception, see Exception Sample.

(B) In some cases a service will be authorized which is governed by a set fee schedule, (i.e., dental services), but the specific service required by the consumer will not be listed on the fee schedule.   In this situation, RSB staff must submit a request for exception stating the nature of the authorized service, the fact that it does not appear on the fee schedule and the fee stated by the vendor.  This type of exception must follow the form and process established in (A) 2 & 3 above. 

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