Offices and Contact Information

COVID-19 Information:

• VISITING AN OFFICE: For everyone’s safety, most of our offices are currently closed. A few offices are open by appointment only. If you need to visit an office, you will need to find an office that is open near you and call ahead to schedule an appointment.
• SENDING DOCUMENTS: You cannot drop documents off at Resource Centers at this time. If you need to send us documents or paper applications, please send them by:
  • Email: FSD.Documents@dss.mo.gov
  • Fax: 573-526-9400
  • Mail: Family Support Division
            P.O. Box 2700
            Jefferson City, MO 65102
    
    NOTE: Do not send questions to this email or fax number. Also, please include your name, Date of Birth and Social Security Number or DCN so we can identify you and process your documents as quickly as possible.
• FOOD STAMP INTERVIEWS: Our team will call you to complete your Food Stamp (SNAP) interview by phone. If you miss the call, you can call us back at 855-823-4908.
• CONTACT US:
  • Visit myDSS.mo.gov to start a chat, check the status of your benefits, or report changes.
  • Call 855-FSD-INFO (855-373-4636) to speak with a team member between 6 a.m. and 6:30 p.m. Monday through Friday, and 8 a.m. to 5 p.m. on Saturday. You can also call to check the status of your application 24 hours a day, 7 days a week.