LIHEAP Suppliers & Contracted Agencies

Important Reminders

• Utility vendor and direct payments will be issued after November 1 for elderly and disabled households and after December 1 for all other households.
• Customer eligibility listings for elderly and disabled households will be sent to vendors starting in October and continue through the program year. Listings for all other households will begin starting in November and continue through the program year.
• Pledges for the Energy Crisis Intervention Program will start being made for elderly/disabled households November 1. Pledges for all other households will start being made December 1.

LIHEAP Contractor Online Access

• Energy Assistance Login
• Energy Assistance Online Access Request
• DSS Confidentiality Agreement
• LIHEAP Policy & Procedures Manual

LIHEAP Supplier Online Access

• Response Screen (E1RS)
• Payment Inquiry (E1SP)
• Response Print (E1RP)
• Information (E1SA)
• Response Inquiry (E1PP)
• Usage Data (E1UD)
• LIHEAP Supplier Manual
• LIHEAP Supplier Agreement

LIHWAP Suppliers & Contracted Agencies

LIHWAP Contractor & Supplier Online Access

• LIHWAP Policy & Procedures Manual
• Login to MIS
• Recorded LIHWAP Supplier training

LIHWAP Forms

• Landlord/Renter Documentation Request
• LIHWAP Supplier Agreement
• Water Assistance Notice of Denial

Contact Us

If you have any questions or need help, please email FSD.LIHEAP@dss.mo.gov for LIHEAP, or FSD.LIHWAP@dss.mo.gov for LIHWAP and a team member will get back with you.