Reporting child abuse is everyone's responsibility
If you suspect child abuse or neglect, call our toll-free hotline at 1-800-392-3738. Our team will be available to help 24 hours a day, 7 days a week. If you are hearing or speech impaired, call Relay Missouri at 1-800-735-2466 (voice) or 1-800-735-2966 (text).
If you are mandated by law to report child abuse and neglect, you can make a report online. We encourage mandated reporters to make a report online when possible to keep the hotline open for the general public.
Who can make a report?
Anyone can report suspected child abuse, neglect, or exploitation to the Missouri Child Abuse & Neglect Hotline. Certain people are mandated reporters, meaning they are mandated by occupation to report any concerns.
You can remain anonymous when making a report, but we encourage you to consider identifying yourself. Being able to contact you later helps the Children's Division staff complete a more thorough investigation. They may also need to ask you for more information during the investigation process.
What information will I need when I call?
When making a report, be sure to have the following information:
- Name of the child
- Name of the parent(s)
- Name of the alleged abuser
- Where the child can be located
You will also be asked to describe your concerns and for any other helpful information you can provide.
What if I’m not sure it’s abuse or neglect?
Err on the side of over-reporting. If you have the thought, "Maybe I should call…" — DO! Not all calls to the hotline are determined to be abuse/neglect. However, the Children’s Division can often provide services and assistance that can help families prevent abuse or help the family in crisis.
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