Welcome to the Office of Workforce and Community Initiatives Training Portal
SkillUP Training Information
Need to schedule your staff for a training? Use this Training Registration Form,
and this Confidentiality Policy & Attestation and be sure to fill them out completely. Then send it to FSD.WIT.CIU.Training@dss.mo.gov.
One of our training staff will get back to you with further details as the classes approach.
Our current selection of New Staff Training dates can be found below:
- January 17-18, 2023 will be a virtual class and start times will be 9am – 3pm
- February 14-15, 2023 will be a virtual class and start times will be 9am – 3pm
- March 14-15, 2023 will be a virtual class and start times will be 9am – 3pm
- April 18-19, 2023 will be a virtual class and start times will be 9am – 3pm
- May 16-17, 2023 will be a virtual class and start times will be 9am – 3pm
- June 20-21, 2023 will be a virtual class and start times will be 9am – 3pm
Refresher Trainings, and special accommodation trainings can be requested at FSD.WIT.CIU.Training@dss.mo.gov.
Any questions or special requests can be mailed to FSD.WIT.CIU.Training@dss.mo.gov.
Program Training Materials




- The Top 10 Coaching Mistakes
- The Top 10 Coaching Mistakes
- Three Core Coaching Skills
- Tips for Better Documentation
- What Coaching Is
- Coaching Without Intimidating
- How Coaching Works
- What Employers are Looking For
- Resolving Conflict at Work
- Coaching Employees Through Difficult Situations
- Emphasis Points



(NOTE: In order to view these modules, you will need to have an account with LinkedIn. Click Here to log in or create a new account. A LinkedIn account is free, and only requires a valid email address to create. Once you are logged in, you can follow the link to access the modules listed below.) You can watch the entire module by clicking the title link, or skip to more focused topics by clicking on the Emphasis Points!
- Teaching Civility in the Workplace
- Emphasis Points
- Creating an Adaptive Team
- Emphasis Points
- Effective Listening
- Emphasis Points
- Critical Thinking for More Effective Communication
- Emphasis Points
- Customer Service Foundations
- Body Language for Leaders
- Emphasis Points
- Building Resilience
- Emphasis Points
- Leading and Motivating People with Different Personalities
- Emphasis Points