Meet the OWCI Training Team

John Melzer

John Melzer

OWCI - Program Coordinator/
Training Manager

Pam Petree

Pam Petree

OWCI - Staff Development Training Specialist

James Cain

James Cain

OWCI - Staff Development Training Specialist

Steven Gentry

Steven Gentry

OWCI - Staff Development Training Specialist

Barbara Hoehne

Barbara Hoehne

OWCI - Case Analyst - Benefit Program Specialist

The Training team’s desire is to create and teach high quality, easy to understand trainings that provide professional and personal development. We bring our skills, knowledge, and diverse backgrounds to support the training needs of the citizens of Missouri, providers, and the Department of Social Services staff. These practical and easy to understand trainings are built with our own families in mind. We want to make sure anyone can follow along and learn from the trainings we develop here at OWCI, and are able to access the help the Department of Social Services has for all Missourians.

SkillUP and MWA Training Information

Need to schedule your staff for a training? Use this Training Registration Form, MoJobs Access Request Form, and Confidentiality Policy & Attestation. Please be sure to fill them out completely. Then send them to FSD.WIT.CIU.Training@dss.mo.gov. One of our training staff will get back to you with further details as the classes approach. All below classes will be virtual unless other arrangements are made through email to FSD.WIT.CIU.Training@dss.mo.gov.

Our current selection of New Staff Training dates can be found below:

SkillUP Training Dates

  • Mar 19-20, 2024 times from 9am to 4pm
  • Apr 16-17, 2024 times from 9am to 4pm
  • May 21 & 22, 2024 times from 9am to 4pm
  • June 25 & 26, 2024 times from 9am to 4pm
  • July 16 & 17, 2024 times from 9am to 4pm
  • Aug 20 & 21, 2024 times from 9am to 4pm

MWA Training Dates

  • March 6, 2024 times from 9am to 4pm
  • April 3, 2024 times from 9am to 4pm
  • To Be Announced




Refresher Trainings, and special accommodation trainings can be requested at FSD.WIT.CIU.Training@dss.mo.gov.
Any questions or special requests can be mailed to FSD.WIT.CIU.Training@dss.mo.gov.


Program Training Materials