Training

Training Materials

• Confidentiality Policy & Attestation
• Labor Market Information
• SkillUP FAQ
• SkillUP Post Training Assessment
• SkillUP Provider Training Power Point
• Snap User Guide
• Vocational Rehabilitation Power Point

Monitoring Trainings

• Corrective Action Plan (CAP) Basics
• Internal Review Process
  • Introduction
  • Module 1: Application Details & Activities
  • Module 2: Objective Assessment & Individual Employment Plan
  • Module 3: Case Notes & Participant Outcomes
    • Final Assessment

Online Trainings

Adding Activities to MoJobs

• Adding Case Notes
  • Quiz:
• Below the Line - Understanding Poverty
  • Introductory
  • Module 1 - Definitions
  • Module 2 - Language
  • Module 3 - Hidden Rules
  • Module 4 - Strategies
  • Module 5 - Quiz
• Civil Rights Training - Supplemental Nutrition Assistance Program
• Coaching Without Intimidating
• Dealing with Mental Anxiety
• Domestic Violence Training
• Effective Individual Employment Plan
  • Quiz:
• Executive Function
• Executive Function Skills and Stress
• How Coaching Works
• Introduction to Mental Health First Aid
• JAG TANF Invoice Training
• Jobs League Modules
  • Job League for Participants
  • Job League for Providers & Employers
• Managing your Finances
• Mandated Reporter Training
• MoJobs - Adding Credentials and Employment
• MWA Refreshers
  • MWA Conciliation/Sanction Refresher
  • MWA Hours of Participation Refresher
• Overcoming Barriers - Part 1
• Overcoming Barriers - Part 2
• Resolving Conflict at Work
• The Cliff Effect
• The Top 10 Coaching Mistakes
• Three Core Coaching Skills
• TRE/WRE Training
• WebEx Training for the Training Attendee
• What Coaching Is
• What Employers are Looking For

LinkedIn Learnings

(NOTE:  In order to view these modules, you will need to have an account with LinkedIn.  Click Here to log in or create a new account.  A LinkedIn account is free, and only requires a valid email address to create.  Once you are logged in, you can follow the link to access the modules listed below.)  You can watch the entire module by clicking the title link, or skip to more focused topics by clicking on the Emphasis Points!

• Teaching Civility in the Workplace
  • Emphasis Points
    • Active Listening
    • Positive vs. Negative Language
• Creating an Adaptive Team
  • Emphasis Points
    • Critical Thinking
• Effective Listening
  • Emphasis Points
    • Listening with Empathy
• Coaching Employees Through Difficult Situations
  • Emphasis Points
    • Coaching Someone Who Doesn't Want to be Coached
• Critical Thinking for More Effective Communication
  • Emphasis Points
    • Asking Essential Questions
• Customer Service Foundations
  • Emphasis Points
    • Connecting Rapport to Outstanding Service
    • Uncovering Customer Needs
    • Going the Extra Mile
• Body Language for Leaders
  • Emphasis Points
    • Conveying Warmth and Empathy
    • Conveying Confidence
• Building Resilience
  • Emphasis Points
    • Facing Uncomfortable Situations
    • Managing Your Energy
• Leading and Motivating People with Different Personalities
  • Emphasis Points
    • How Personality and Motivation Can Help You Lead and Manage

COVID-19 Resources

• Dealing with Mental Anxiety amidst COVID
• Fear to Growth Zones
• How to be the Difference - Helping people with Mental Health Concerns during COVID-19
• Missouri Department of Mental Health COVID-19 Information

Training Dates

New Staff Training: all dates Tues – Thurs, 10a – 2p (Tues, Wed), 10a – 3p (Thurs)

Need to schedule your staff for a training? Use this Training Registration Form. Be sure to fill it out completely, and send it to SkillUP.Missouri@dss.mo.gov. One of our training staff will get back to you with further details.

Our current selection of New Staff Training dates can be found below:

• August 17-19, 2021
• September 8-10, 2021 (Wed – Fri due to holiday)
• September 21-23, 2021
• October 12-14, 2021
• October 19-21, 2021
• November 2-4, 2021
• November 16-18, 2021
• December 14-16, 2021
• January 19-21, 2022 (Wed – Fri due to holiday)
• February 22-24, 2022
• March 15-17, 2022

Refresher Trainings (10 a.m. - 2 p.m.)

Refresher trainings for existing staff are scheduled on an as-needed basis. To submit a training request, please fill out this Training Registration Form and send it to SkillUP.Missouri@dss.mo.gov. One of our staff will contact you to schedule a time and date that best works with your schedule.