Welcome to the Office of Workforce and Community Initiatives Training Portal
Meet the OWCI Training Team

John Melzer
OWCI - Program Coordinator/
Training Manager

Pam Petree
OWCI - Staff Development Training Specialist

James Cain
OWCI - Staff Development Training Specialist

Steven Gentry
OWCI - Staff Development Training Specialist

Barbara Hoehne
OWCI - Case Analyst - Benefit Program Specialist
The Training team’s desire is to create and teach high quality, easy to understand trainings that provide professional and personal development. We bring our skills, knowledge, and diverse backgrounds to support the training needs of the citizens of Missouri, providers, and the Department of Social Services staff. These practical and easy to understand trainings are built with our own families in mind. We want to make sure anyone can follow along and learn from the trainings we develop here at OWCI, and are able to access the help the Department of Social Services has for all Missourians.
SkillUP and MWA Training Information
Need to schedule your staff for a training? Use this Training Registration Form, and this Confidentiality Policy & Attestation and be sure to fill them out completely. Then send it to FSD.WIT.CIU.Training@dss.mo.gov. One of our training staff will get back to you with further details as the classes approach. All below classes will be virtual unless other arrangements are made through email to FSD.WIT.CIU.Training@dss.mo.gov.
Our current selection of New Staff Training dates can be found below:
SkillUP Training Dates
- Oct 17-18, 2023 times from 9am to 4pm
- Nov 15-16, 2023 times from 9am to 4pm
- Dec 19-20, 2023 times from 9am to 4pm
- Jan 17-18, 2024 times from 9am to 4pm
- Feb 20-21, 2024 times from 9am to 4pm
MWA Training Dates
- Sept 27-28, 2023 times from 9am to 4pm
- Oct 3 - 4, 2023 times from 9am to 4pm
- Oct 24-25, 2023 times from 9am to 4pm
- Nov 1 - 2, 2023 times from 9am to 4pm
- Dec 5 - 6, 2023 times from 9am to 4pm
Refresher Trainings, and special accommodation trainings can be requested at FSD.WIT.CIU.Training@dss.mo.gov.
Any questions or special requests can be mailed to FSD.WIT.CIU.Training@dss.mo.gov.
Program Training Materials

- Change Request Guidance
- Civil Rights Training - Supplemental Nutrition Assistance Program
- Effective Individual Employment Plan
- Serving ABAWDs Training
- SkillUP FAQ
- SkillUP Funding Flowchart
- SkillUP Post Training Assessment
- SkillUP Provider Training
- SkillUP Quick Reference Guide
- SNAP Activity and Service Guide
- SNAP User Guide

- Adding Activities to MoJobs
- Adding Alert Subscriptions in the SNAP Application User Guide
- Adding Case Notes
- Adding Credentials and Employment
- Case Manager Assignment in the SNAP Application User Guide
- Change Request Guidance
- Create an Employment Plan
- Create an Objective Assessment Summary
- Create a Resume
- Job Retention Services – SkillUP Staff Guidance
- MoJobs Training Site
- Report User Guide

- Community Needs Assessment Training PowerPoint Slides
- State Plan & Reporting Training PowerPoint Slides
- CNA Training
- Passcode: !yA?x6Xk
- Organizational Standards
- Passcode: =40G%KyJ
- Organizational Standards Training in MIS
- Passcode: Ja*1b?6#
- Board Governance Training
- Passcode: @dL5w^@3
- Board Governance Training Presentation