Training

Training Materials

• Confidentiality Policy & Attestation
• Labor Market Information
• SkillUP FAQ
• SkillUP Post Training Assessment
• SkillUP Provider Training Power Point
• Snap User Guide
• Vocational Rehabilitation Power Point

Monitoring Trainings

• Corrective Action Plan (CAP) Basics
• Internal Review Process
  • Introduction
  • Module 1: Application Details & Activities
  • Module 2: Objective Assessment & Individual Employment Plan
  • Module 3: Case Notes & Participant Outcomes
    • Final Assessment

Online Trainings

Adding Activities to MoJobs

• Adding Case Notes
  • Quiz:
• Below the Line - Understanding Poverty
  • Introductory
  • Module 1 - Definitions
  • Module 2 - Language
  • Module 3 - Hidden Rules
  • Module 4 - Strategies
  • Module 5 - Quiz
• Civil Rights Training - Supplemental Nutrition Assistance Program
• Coaching Without Intimidating
• Dealing with Mental Anxiety
• Domestic Violence Training
• Effective Individual Employment Plan
  • Quiz:
• Executive Function
• Executive Function Skills and Stress
• How Coaching Works
• Introduction to Mental Health First Aid
• JAG TANF Invoice Training
• Jobs League Modules
  • Job League for Participants
  • Job League for Providers & Employers
• Managing your Finances
• Mandated Reporter Training
• MoJobs - Adding Credentials and Employment
• MWA Refreshers
  • MWA Conciliation/Sanction Refresher
  • MWA Hours of Participation Refresher
  • MWA Individual Employment Plan Refresher
  • MWA Sanctions Refresher
  • MWA Support Services Refresher
  • MWA Work Activities Refresher
• Overcoming Barriers - Part 1
• Overcoming Barriers - Part 2
• Resolving Conflict at Work
• The Cliff Effect
• The Top 10 Coaching Mistakes
• Three Core Coaching Skills
• Tips for Better Documentation
• TRE/WRE Training
• WebEx Training for the Training Attendee
• What Coaching Is
• What Employers are Looking For

LIHEAP & LIHWAP Resources

• LIHEAP Application Checklist for Clients
• LIHEAP FAQ's
• LIHWAP FAQ's
• Help with Home Utility Costs
• November 2021 Press Release on New LIHEAP benefits

LinkedIn Learnings

(NOTE:  In order to view these modules, you will need to have an account with LinkedIn.  Click Here to log in or create a new account.  A LinkedIn account is free, and only requires a valid email address to create.  Once you are logged in, you can follow the link to access the modules listed below.)  You can watch the entire module by clicking the title link, or skip to more focused topics by clicking on the Emphasis Points!

• Teaching Civility in the Workplace
  • Emphasis Points
    • Active Listening
    • Positive vs. Negative Language
• Creating an Adaptive Team
  • Emphasis Points
    • Critical Thinking
• Effective Listening
  • Emphasis Points
    • Listening with Empathy
• Coaching Employees Through Difficult Situations
  • Emphasis Points
    • Coaching Someone Who Doesn't Want to be Coached
• Critical Thinking for More Effective Communication
  • Emphasis Points
    • Asking Essential Questions
• Customer Service Foundations
  • Emphasis Points
    • Connecting Rapport to Outstanding Service
    • Uncovering Customer Needs
    • Going the Extra Mile
• Body Language for Leaders
  • Emphasis Points
    • Conveying Warmth and Empathy
    • Conveying Confidence
• Building Resilience
  • Emphasis Points
    • Facing Uncomfortable Situations
    • Managing Your Energy
• Leading and Motivating People with Different Personalities
  • Emphasis Points
    • How Personality and Motivation Can Help You Lead and Manage

COVID-19 Resources

• COVID Funding
• Dealing with Mental Anxiety amidst COVID
• Fear to Growth Zones
• How to be the Difference - Helping people with Mental Health Concerns during COVID-19
• Missouri Department of Mental Health COVID-19 Information

SkillUP Training Dates

New Staff Training: Tuesday 9am – 3pm, & Wednesday 9am – 3pm. October training dates of 12th & 13th will be on Wednesday & Thursday.

Need to schedule your staff for a training? Use this Training Registration Form. Be sure to fill it out completely, and send it to SkillUP.Missouri@dss.mo.gov. One of our training staff will get back to you with further details.

Our current selection of New Staff Training dates can be found below:

• April 12-13, 2022 will be a virtual class and start times will be 9am – 3pm
• May 17-18, 2022 will be a virtual class and start times will be 9am – 3pm
• June 14-15, 2022 will be a virtual class and start times will be 9am – 3pm
• July 12-13, 2022 will be a virtual class and start times will be 9am – 3pm
• August 16-17, 2022 will be a virtual class and start times will be 9am – 3pm
• September 13-14, 2022 will be a virtual class and start times will be 9am – 3pm
• October 12-13, 2022 will be a virtual class and start times will be 9am – 3pm (Wednesday and Thursday)
• November 15-16, 2022 will be a virtual class and start times will be 9am – 3pm
• December 13-14, 2022 will be a virtual class and start times will be 9am – 3pm

Refresher Trainings, and special accommodation trainings can be requested at SkillUP.Missouri@dss.mo.gov.

Any questions or special requests can be mailed to SkillUP.Missouri@dss.mo.gov.