Disaster Recovery Information

The Department of Social Services is committed to supporting the needs and recovery efforts of individuals and families impacted by natural disasters.

Report Child Abuse or Neglect

The Department of Social Services strongly encourages anyone who suspects child abuse or neglect to call our toll-free hotline at 1-800-392-3738.  The Missouri Child Abuse and Neglect Hotline is answered 24-hours a day, every day, all year round.

Find Family Support Resource Centers/Contact FSD

Family Support Division Resource Centers are located in every county of Missouri and have staff trained to provide assistance and to guide you to other local resources for help.

Food

• Apply for SNAP (Supplemental Nutrition Assistance Program)
• SNAP Replacement Benefits
  If you lose food purchased with your EBT card due to a power outage caused by weather, ice storm, fire, flood, tornado or other household misfortune outside your control, you may request a SNAP benefit replacement. To report a loss and begin the process of receiving replacement benefits, you must complete and submit an Online Replacement Request within 10 days of the event. You may also print the Replacement Request Form and submit it by fax (573) 526-9400 or mail to your local FSD office.
  NOTE: Electricity being disconnected by the power company due to non-payment of the utility bill is NOT considered a household misfortune/disaster.
• What to do if your EBT Card is lost, stolen or damaged?
  If your card is lost, stolen or damaged, please call 800-997-7777 to cancel your card or contact the FSD Information Center toll free at 855-FSD-INFO (855-373-4636). A replacement will be mailed to you upon reporting that your card has been lost, stolen or damaged.
• Food Distribution Programs
• Find a food bank near you

Temporary Assistance

• Apply for Temporary Assistance

Help with Employment or Job Training

If you get Temporary Assistance or SNAP benefits, or are eligible to get these benefits, you may be eligible to get help with job training and finding a job through the SkillUP Program or the Missouri Work Assistance Program. Visit our Employment and Training Programs page to learn more.

Child Care

Families that are displaced from their homes and in need of child care services may be eligible for help due to being homeless (includes residing in a shelter or staying with relatives or friends). Income guidelines still apply.

• Apply for child care subsidy
• Find a child care provider
• Families who get child care assistance through the Family Support Division and need to change their authorized provider or the amount of child care authorized should call 855-FSD-INFO (855-373-4636).

Health Care

• Apply for health care coverage
• Information about my MO HealthNet or Managed Care healthcare coverage
  

Division of Youth Services Families

DYS youth families impacted by natural disasters should contact their assigned Service Coordinator. Families can also contact our central office at 573-751-3324 or email askdys@dss.mo.gov