You have the right to a hearing at any time if you have applied for, tried to apply for, or are receiving, Financial Assistance, MO HealthNet, or Food Stamp Benefits, and the following happens:

  • The Family Support Division (FSD) decides that you are not eligible, and you think you are.
  • The FSD provides you with cash, MO HealthNet, or Food Stamp benefits and then reduces or stops the benefits, and you think the reasons are wrong.
  • You disagree with the information used to determine the benefit amount or disagree with the benefit amount.
  • The FSD refuses to take your application.
  • The FSD does not act promptly on your request for help, and you think they have had enough time to do so.

    Please Note: Applications turned in with all appropriate verification attached can be processed more quickly. Federal and State laws allow Family Support Division staff time to process applications. The time allowed for processing is based on each individual program listed below:

    • Senior Applications can take up to 45 days.
    • Blind & Visually Impaired Applications can take up to 90 days.
    • Blind Pension Applications can take up to 90 days.
    • Disabled Applications can take up to 90 days.
    • Pregnant Women Applications can take up to 15 days.
    • Uninsured Women Applications can take up to 30 days.
    • Family Applications can take up to 30 days.
    • Kids Applications can take up to 30 days.
    • Women with Breast or Cervical Cancer Applications can take up to 30 days.
    • Food Stamp Applications can take up to 30 days.
    • Temporary Assistance Applications can take up to 30 days.
    • Child Care Applications can take up to 15 days.

Additional Resources