How to Enroll
When you are approved for MO HealthNet Managed Care, you will be assigned a Managed Care health plan. You have the right to change this health plan if:
- It has been less than 90 days since you were assigned a health plan
- It is your annual open enrollment period and you do not want to stay with the same health plan
- You have “just cause” and the state approves your request
If you would like to change health plans, you will need to fill out and submit a change request form for each family member’s health plan you would like to change.
You will get a confirmation letter in the mail about your new MO HealthNet Managed Care health plan and the date your coverage began. You will also get a welcome packet from the Managed Care health plan.
3 ways to change your health plan:
Call the MO HealthNet Managed Care Enrollment Helpline:
- TTY: 771
Hours: Monday – Friday, 7 a.m. to 6 p.m. (except holidays)
Included in your welcome packet was a Health Plan Change form and a prepaid envelope. Mail this completed and signed form to:
MO HealthNet Division
PO Box 104928
Jefferson City, MO 65110