You will need to complete your enrollment each time you receive an enrollment packet in the mail.

You will receive an enrollment packet if:

  • You have been approved for the MO HealthNet Managed Care Program
  • You are already a Managed Care member and it is your open enrollment period

You must choose a MO HealthNet Managed Care health plan and complete enrollment for every eligible family member by the date shown on your enrollment form.

Once you complete your enrollment, you will get a confirmation letter in the mail about your MO HealthNet Managed Care health plan and the date you can begin getting services. You will also get a welcome packet from the Managed Care health plan.

Managed Care Enrollment guide

3 ways to enroll:


To enroll online, you will need your PIN number and your MO HealthNet ID number. Both of these numbers can be found on the enrollment form you received in your enrollment packet.

By Phone

Call the MO HealthNet Managed Care Enrollment Helpline:

  • 1-800-348-6627
  • TTY: 771

Hours: Monday – Friday, 7 a.m. to 6 p.m. (except holidays)

By Mail

Mail your signed and completed enrollment form in the prepaid envelope to:

MO HealthNet Division
PO Box 104928
Jefferson City, MO 65110