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August 19, 2022

Department of Social Services warns Missourians of EBT credential harvesting scheme

Jefferson City, MO— The Department of Social Services warns Missourians to be alert of phishing attempts to steal login credentials for their EBT card. FIS Global, Missouri’s EBT card vendor, has warned of emails being sent to clients impersonating FIS using Zix Secure Messaging and using free sites to mimic an FIS client login page to steal their login credentials. These emails are not legitimate and should be deleted if received. FIS recommends blocking all emails from and reporting any suspicious emails to FIS directly.

“The Department of Social Services wants to make sure all EBT participants are cautious with their login information,” said Robert Knodell, Acting Director, Department of Social Services. “Even though we are not aware of any Missourians information being compromised, we want to ensure our citizens personal information and benefits are safe and secure.”

If you suspect you have received a fraudulent text, call, or email, do not respond.  Instead, report it immediately to the Welfare Investigations Unit online or by phone 877-770-8055.

For more tips on keeping your information secure, visit the Missouri Attorney General’s website on Identity Theft & Data Security at

The mission of the Department of Social Services is to empower Missourians to live safe, healthy, and productive lives.


Media Contact

Caitlin Whaley