Some communities have Crisis Care, which is a free service to families and is designed to alleviate immediate crisis or emergency situations, but is also designed to enhance the family's capability of preventing future crisis or emergency situations from occurring. The goals are to reduce the number of Child Abuse and Neglect (CA/N) Reports and the number of children entering Alternative Care by the prevention of crisis and emergency situations.

Crisis Care is available in Columbia, Florissant, Joplin, Kansas City, Parkville, Springfield, St. Charles, St. Louis, and Wentzville.

What is Crisis Care?

Crisis Care provides temporary care for children whose ages range from birth until their 18 birthday whose parents are experiencing a crisis/emergency situation that requires immediate action for children who may be at risk for child abuse or neglect.  Crisis Care facilities provides crisis care services 24 hours a day, seven days a week.

Some of the services provided to families accessing crisis care services include but are not limited to:

  • Providing shelter, food, personal care, medical attention, education assistance, transportation, and developmental activities for the child
  • Providing or arranging for mediation services for the family
  • Participating and completing assessment/treatment planning with the family to assist with alleviating the stressors the family is experiencing by linking the family to resources and coordinating services with the family

How do I get help?

For assistance, please contact or visit the Crisis Care facility closest to you.

Facility Name Address City Phone Number
Annie Malone Children and Family Service Center 2612 Annie Malone Drive St. Louis 314-531-0120
Children's Haven 711 South Picher Avenue Joplin 417-782-4453
Niles Home For Children 1212 West Lombard Springfield 417-861-4244
Isabel's House (Crisis Nursery of the Ozarks) 2750 West Bennett Springfield 417-865-2273
Rainbow House 1611 Towne Drive Columbia 573-474-6600
St. Louis Crisis Nursery 1710 Administration Dr., Ste. 18 St. Louis 314-292-5770
1928 Gravois Ave. St. Louis
11037 Breezy Point Lane St. Louis
315 First Capitol Dr. St. Charles 636-947-0600
330 South 4th St St. Charles
700 Medical Dr. Wentzville 636-887-3070
Synergy 400 East 6th St Parkville 816-587-4100