QUESTION: What services is Fairbanks contracted to provide?
ANSWER: Fairbanks LLC is responsible for the following SDAC functions:
  • Training school districts on all elements of the SDAC Program
  • Designing and administering a statistically valid Random Moment Sample (RMS) process on a quarterly basis including assigning, collection, coding and compilation of all RMS forms statewide
  • Review school district invoices prior to submission to MHD
  • Quarterly SDAC pre- and post-performance monitoring and quality assurance activities
QUESTION: What is Fairbanks’ contact information?
ANSWER: Fairbanks LLC Client Information Center can be reached via phone at 1-877-285-0388 or via email at
QUESTION: What is the responsibility of the school district?
ANSWER: School districts are responsible for the following SDAC functions:
  • Signing a new Interagency Agreement with the Department of Social Services
  • Developing a new SDAC Program methodology
  • Providing the quarterly personnel roster of all individuals who will be participating in the SDAC Program
  • Assuring the RMS participants receive annual training
  • Monitoring RMS compliance
  • Performing all functions associated with creating the quarterly invoice such as gathering cost pool data, securing the school district’s Medicaid eligibility rate (MER), documenting eligible provider participation, determining the provider participation rate (PPR), and maintaining and defending audit records.
QUESTION: The cooperative agreement provided to the schools indicates three components to the methodology and the SDAC manual effective April 1, 2015 indicates four components. Which is correct?
ANSWER: The SDAC manual inadvertently included the training component. School districts methodologies do not need to include training.
QUESTION: How will Fairbanks be reimbursed for their services?
ANSWER: Funding to reimburse Fairbanks will be obtained through an administrative fee assessed to each participating school district. MO HealthNet will deduct the administrative fee from each quarterly invoice starting with the April 2015 quarter and utilize those funds to make payment to Fairbanks.
QUESTION: Who is responsible for providing training materials and training to cost pool staff?
ANSWER: Fairbanks LLC is responsible for the development of all SDAC training materials and providing training to school district cost pool staff. These materials may be found on the Fairbanks website upon logging in. An online RMS staff training video is also available on the Fairbanks website. Completion of the online RMS staff training is tracked directly on the Fairbanks site.
QUESTION: What are the training requirements for school district cost pool staff?
ANSWER: All cost pool staff must be trained in accordance with the following timeframes:
  • Initially when a SDAC Program begins in a district;
  • At least annually (at least one hour each year);
  • Prior to the time a new staff is to be sampled; and
  • When the results of the time study indicate that one or more school district cost pool staff may not be responding correctly on the RMS form.
QUESTION: How often is SDAC Coordinator training generally offered from Fairbanks?
ANSWER: SDAC Coordinator and Financial training are offered at least 2-4 times per quarter via webinar. The information for these webinars, as well as instructions on how to attend will be sent to SDAC Coordinators at the beginning of each quarter via email. This information is also available on the Fairbanks website.
QUESTION: Can a school district utilize a 3rd party contractor for school district responsibilities?
ANSWER: Yes, school districts may contract with a 3rd party biller to produce the invoice, including gathering cost pool data, Medicaid eligibility rate (MER), provider participation rate (PPR), and the indirect cost rate (ICR).
QUESTION: What steps should school districts follow if they currently use a third party vendor but choose to participate in the SDAC program without at third party vendor?
ANSWER: School districts are responsible for submitting a new SDAC program methodology outlining how the requirements listed in the cooperative agreement will be met. School districts must notify MHD in writing of the change.
QUESTION: Who does a school district contact if they are interested in participating in the SDAC program?
ANSWER: A school district representative may request the interagency agreement by calling the MO HealthNet Division at (573) 751-9290.